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False alerts and recording no motion for Arlo Pro 2

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Belken
Aspirant
Aspirant

I have the Arlo Pro 2 motion set to 20%, and yet I am constantly getting notification of movement when there is no movement anywhere. The recordings are showing nothing, and yet I keep getting false notifications. I am worried that if I set to a lower percentage, such as 5 or 10%, when there is movement in the viewing area, the camera won't pick it up. Any ideas on what I can do to stop all the false alerts. Thanks

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jguerdat
Guru Guru
Guru

Is that 20% in your modes and rules or are you trying to set in the motion detection test? It has to be in the former, not the latter.

 

Is there a chance it's the sun's IR being reflected off cars or trees? Post a screenshot.

Belken
Aspirant
Aspirant

I was changing the percentage in the later. I've changed percentage in the actual mode. I'll see how that is. Thanks

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