Arlo|Smart Home Security|Wireless HD Security Cameras

Factory Reset of Pro 2 camera not working

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FunkyRosesWest
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I'm rearranging cameras between houses, I "Remove Device" from the basestation, sync/add it to the new basestation, but the old camera names are still there. 

The help says factory reset of the camera itself, to hold down the sync button on the camera for 15 sec then it will flash amber.  Mine only flashes blue.  Tried 10 sec, tried 20 sec, no difference.

How do I factory reset the camera?

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TomMac
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Guru

The RESET of the Pro 2 camera is very simple... pull battery and wait 10 seconds, replace.

( method you listed isn't correct TMK )

 

If the names are still listed on the old base station after removal, you may need to do a full reset of the base...

 

To add the Pro2 to the new base station , you can bypass the app/prgm and sync directly;

within 3 ft, quickly press base sync button, when base led flashes press camera sync button.

slow led blink on camera to fast blink means it worked ( may take 10-15 secs )

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