Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
drdas
Star
Star

Hello all. Starting a few days ago, with the most recent update to the Arlo app, I am now receiving double notifications on all Moen detect cameras on my system. This has not been an issue before. I’ve been sure that all hardware is up to speed, in terms of firmware updates, and no new app updates available. Anybody have any ideas? 

Best answers
  • ShayneS
    Arlo Moderator
    Arlo Moderator

    Thank you for the continued feedback. The team is still investigating and I will be sure to provide an update as soon as possible. 

82 REPLIES 82
cruiserandmax2
Apprentice
Apprentice

I have given up trying to solve this- such a bummer.

drdas
Star
Star

No change with 5.5.1. Still getting frequent double notifications. 

I share the frustration of most on this thread. It definitely does not seem to be any sort of priority for the Arlo team. They’ve got our money. 

At least from me, they won’t be getting any more. I’m not throwing out what I have, but I have stopped recommending the Arlo line to friends looking for security solutions because of the lack of support. 

ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the updates, I notified the team of the reports yesterday and they are investigating. 

ShayneS
Arlo Moderator
Arlo Moderator

Is anyone still experiencing this symptom with duplicate notifications?

 

Thank you 

PJUT
Tutor
Tutor

It seems like I get double notifications immediately from one camera.  The other camera gives me a single notification, and then sends another notification about 3 minutes later.

lovethatsong
Initiate
Initiate

It seems to be fixed for me now. I'll confirm that after a few days.

drdas
Star
Star

Better here today for me as well. Fingers crossed!

ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the updates.

Discussion stats