Arlo|Smart Home Security|Wireless HD Security Cameras

Check to confirm if plan is active?

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Ro4drunner
Aspirant
Aspirant

I’ve had multiple emails saying failed payments.  Then a final one saying my plan is cancelled.  I’ve checked and I’m paying a single camera plan.  Can you confirm if my plan is active? 

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JamesC
Community Manager
Community Manager

Ro4drunner,

 

You can check the status of your subscription by logging in to your account and navigating to Settings > Subscription. Form there, make sure the credit card information on file is up to date and you have the desired active subscription plan.

 

JamesC

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