Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Charged twice for subscription

Reply
Discussion stats
  • 1 Reply
  • ‎2023-10-27 11:23 AM
  • 176 Views
  • 0 Likes
  • 2 In Conversation
Bre327
Follower
Follower
‎2023-10-27 11:23 AM

I’ve been charged twice for subscription $4.99 and my camera still isn’t recording, saying I have no plan currently? 

Labels:
0 Likes
Reply
Message 1 of 2
176
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-10-27 01:33 PM

HI @Bre327 

 

I have escalated this for you. Someone from support will be reaching out to you as soon as possible. 

 

Thank you 

0 Likes
Reply
Message 2 of 2
168
Discussion stats
  • 1 Reply
  • ‎2023-10-27 11:23 AM
  • 177 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.