Arlo|Smart Home Security|Wireless HD Security Cameras
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Cant add device through the arlo app

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Justbuy10
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New to home security wireless devices. I thought I followed instructions in order, but still having problems. I scanned qr code from inside box, opened app set account up, clicked "add device" but device cant ever be found. I have the arlo pro 2, Hugh's net internet router. I hook all up like app says but without an y luck! All 3 lights are green on my arlo base station.

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ShayneS
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Arlo Moderator

Hi @Justbuy10

 

Does the blue LED light on the camera flash when you insert the battery?

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