Cannot use site on pc

[ksss11]

Is there a glitch that is not allowing even the login page on pc this morning? We can access on phone, but pc just stays on the white page with Arlo emblem and will not go to login/sign in

[ksss11]

PS got on the regular Arlo site and clicked to go to my dashboard after signing in to this community and no luck going that route.

[StephenB]

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@ksss11 wrote:

Is there a glitch that is not allowing even the login page on pc this morning? We can access on phone, but pc just stays on the white page with Arlo emblem and will not go to login/sign in

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FWIW, I am able to log into my.arlo.com.  I checked using Edge.

[jguerdat]

Also working here on Chrome.

[ksss11]

I'm on Chrome. We can go to all of our other bookmarks and sites. 

[jguerdat · Accepted solution]

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@ksss11 wrote:

PS got on the regular Arlo site and clicked to go to my dashboard after signing in to this community and no luck going that route.

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What do you mean by the regular Arlo site - the app?

On the computer, have you refreshed the page? You may want to clear cache/cookies to see if that helps.

[ksss11]

By regular site I meant I googled Arlo, went there and got on community and tried then tried to go to 'My Dashboard'.

Anyway, I did clear cache and cookies in Chrome and that worked. I had updated it, refreshed, and restarted computer, but that hadn't worked.

Thank You!!!