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Cannot get notification on new phone (LG Velvet)

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DrPhrogg
Aspirant
Aspirant

System worked fine, but when I got a new cell phone, I stopped getting notifications. My wife's new phone is working, but I can't find what I have to change on mine. (LG Velvet)

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DrPhrogg
Aspirant
Aspirant

Phone number is the same. I was getting notifications, but there was a phone update, and now I am not---again. However, I solved it. I went to the setting, then scrolled down to notification sound. The upgrade had changed importance from high to medium (no sound) Fixed that. Works now.

 

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dcfox1
Master
Master

Just a long shot but is the phone number the same for the new phone as the old one? Most numbers do transfer over though. Also have have you enabled push notifications on the new phone settings. 

DrPhrogg
Aspirant
Aspirant

Phone number is the same. I was getting notifications, but there was a phone update, and now I am not---again. However, I solved it. I went to the setting, then scrolled down to notification sound. The upgrade had changed importance from high to medium (no sound) Fixed that. Works now.

 

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  • 2 Replies
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  • 0 Likes
  • 2 In Conversation