Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Cannot connect cameras with Base Station. Can find Base Station but not camera.

Reply
Discussion stats
  • 1 Reply
  • 324 Views
  • 0 Likes
  • 2 In Conversation
Sandman66
Follower
Follower

i can not connect my cameras with basestation, i can find basestation in my network and firmware is updated, but it is impossible to connect my camera.

i have two cameras and none of these works, ive tryed everything that i can find on youre site (troubleshooting)

 

1 REPLY 1
jguerdat
Guru Guru
Guru

Remove all devices from Settings, My Devices. Hold the reset button until the LED(s) flash amber and let the base reboot. Claim the base again and sync the cameras. Only briefly press the base sync button - don't hold it for 2 seconds.

Discussion stats
  • 1 Reply
  • 325 Views
  • 0 Likes
  • 2 In Conversation