Cannot choose current day in library
Your website to view the movies and configurations is full of bugs. One anoying is that randomly i cannot choose the current day in the library to view the recordings. For example, today is the 10th of february but i can only click from the 4th to the 9th of february. It is not even the last 8 days which it is supposed to support for free. Sometimes resenting the base stations solves the problem, sometimes making CTRL+F5 in the browser solves the problem. Today, none of this solutions is solving the problem. How can i view the current day in the library?
Versão do hardware VMB4000r3
Número de série 4RD17173A1590
NOTE: to make this question i had to choose the model but this model does not appear in the list to choose.
Re: Cannot choose current day in library
There were videos for sure. I made a second reboot to the base station and after few minutes appeared a video and i cold selected the 10th of february. Even if there were no videos, shouldn't i be able to choose the 10th of february? Also, it appears that all videos recorded were lost! I am going to connect a usb memory to the base station to be able to compare. This happens very often and randomly. All the times i have the feeling that i lost several videos.