Can't see cameras with granted user

[Truckchauffer]

On my PC I have migrated to the new Arlo with widet's. I have 3 bases with 5 cameras on two of them and 2 cameras on the third.

With the old Arlo I could grant access to the 2nd and 3rd bases and see all of the cameras together. With the new system I have granted access to the other bases but the only way I can see the cameras is to use the little drop down at the top and click on one of the other bases.

Any way of seeing all 12 cameras at the same time?

Thanks,

Mike

[jguerdat]

The new user interface (UI) supports multiple Home locations and charges you a subscription for cameras newer than the Pro 2 for each location. You have to click on Home to choose the other locations (you might want to rename them to keep them straight). The new UI certainly operates differently than the old one.

[Truckchauffer]

Thank you for the reply.

I am using all Pro 2 cameras.

Without a subscription can I see all the cameras from one place at the same time?

Also is the system still the same as the old interface with 5 cameras max without a subscription? 

Mike

[StephenB]

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@Truckchauffer wrote:

Also is the system still the same as the old interface with 5 cameras max without a subscription? 

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The free 7-day storage for your cameras is still limited to accounts with 5 (of fewer) unsubscribed camera.  That is true for both user interfaces.

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@Truckchauffer wrote:

Without a subscription can I see all the cameras from one place at the same time?

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Yes.

[Truckchauffer]

Thank you once again.

Any incite that you can give me on how to see all 12 camera's on one screen all at the same time. For the life of I can't figure it out.

Mike

[StephenB]

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@Truckchauffer wrote:

Any insight that you can give me on how to see all 12 camera's on one screen all at the same time. For the life of I can't figure it out.

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I might have misunderstood your question - not sure.  The max number of livestreams you can see simultaneously depends on both your setup and whether you are using the app or the browser.

• https://kb.arlo.com/1179521/How-many-Arlo-cameras-can-I-view-at-the-same-time

You can see both locations from the app, but you can't see them both simultaneously.

[Truckchauffer]

Perfect. Thank you for taking the time to help me.

Mike