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Can't access to Arlo app iOS after two-step verification. Couldn't get text w/o going away from app.

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Phartzz
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2 step killed my phone.  First I couldn't get the text without going away from the app, then going back to the app it generated a new text code.  Vicious cycle repeated.  I reinstalled the app and now it just says oops, something went wrong.  I cannot get it to launch no matter what I try.  I can access my account from a PC but that's not helpful.  I need it on my phone.  WTH?

 

 

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JessicaP
Arlo Employee Retired

Hi Phartzz,

 

Have you tried rebooting your iPhone and try opening the Arlo app again to see if that helps? Otherwise, try force closing the Arlo app and try it again and see if that helps.

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