Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cameras won't connect unless plugged into power
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have three Arlo 2 cameras that have disconnected when on battery power. When they are plugged into an Arlo charger they show the lightning bolt as if they are charging, and they will then connect to my base station. Once they are unplugged from the charger they disconnect and are no longer able to be found, or and show as disconnected.
I have reconnected them all to the base station when plugged in, rebooted everything, rebooted and reconnected my internet as well.
Firmware: 1.092.1.0_9_120d8b7
Hardware: H8
OS: iOS
Labels:
- Related Labels:
-
Troubleshooting
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The batteries may be fully discharged. Try this:
https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do
Related Labels
-
Arlo Mobile App
588 -
Arlo Pro 2
11 -
Arlo Smart
172 -
Before You Buy
984 -
Features
426 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,129 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,211