Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras dead

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Ttravis
Follower
Follower

My Arlo batteries died in all 3 cameras.

I checked customer support, they told me that I can't talk to customer support because I don't pay a monthly subscription.

Avoid Arlo at all costs, they offer no customer support and will not even speak to me about my problem.

Be smart, buy Ring Brand cameras and avoid the terrible customer service.

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DannyBearAgain
Master
Master

Did your batteries die overnight like or did you let them go completely flat?

You may need to power cycle the base station to get it back online then resync the cameras if the batteries still have charge.

If batteries are completely dead then try the recovery article.

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do 

Can’t say much about the arlo support, been this way for a few years now.

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