Arlo|Smart Home Security|Wireless HD Security Cameras

Camera Offline

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Aspirant
Aspirant
I have 3 cameras. 2 off the cameras are offline. Even though both still have a strong WIFi connection still. If I bring them in the house they work. I put them back outside. Then it no longer works. Like i said it still shows they are connected with 3 bars. I’ve changed there positions. Reset them. Changed the batteries. Switched cameras with other bases. Same thing. Just seems like a poor product. Had it a month. And it’s always something.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guru Guru
Guru

That may be due to interference. If it works inside but not out, you need to figure out what 2.4GHz device may be interfering. Could be your router (move the base away from the router), a cordless phone or other device, even your neighbor's WiFi ifclose enough.

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Aspirant
Aspirant
The base is right next the camera. Saying it had WiFi to the camera. But still offline
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Guru Guru
Guru

Open a case with support here. Might be faulty hardware.

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