CVR Down for 2 weeks, any one else having issues with CVR too?

[Clays]

CVR service for my sets have been very unstable for the past 2 weeks.

The moment I connect power to the cameras to activate CVR, the cameras will results in connectivity issue, thus no Live footage and no CVR recording.

Despite numerous troubleshooting, the problem still persist.

There was no much issue for the past 2 years. This problem only occured recently, anyone having similar issue?

[yclaw]

I have a similar issue for my Arlo Q plus in the past 2 weeks.

In my case, during the down time, the camera could actually record locally to the SD card, but no video appeared in cloud library nor CVR.

[JamesC]

This could be a symptom of inconsistent bandwidth or service interruptions with your ISP. Have you experienced any downtime or outages with your internet provider? When this issue occurs, if the internet is still available, try running a speed test to see if you are getting the appropriate download/upload speeds from your provider.

JamesC

[Cedric409030]

Yes facing a similar issue with CVR . 

Just posted my respond on another chat as well. 

https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-2-CVR-not-working/m-p/1862258/highlight/false#M545...

Seems like many users has been facing similar issue as well. The weird part is when the power cable is connected to the camera with CVR everything stop working. When i tried connecting the power cable to a camera that is without CVR it still works properly. 

[JamesC]

Cedric409030,

Are you using an official Arlo branded power cable?

JamesC

[Cedric409030]

Hi James,

Yes i am using an official Arlo cable.
anyway i did a few test . 
Camera A ( Unsubscribe From CVR ) - No issues with Live View  as well as motion detection recording into the library tried both wired connection and full wireless no issues face. 
Camera B ( With CVR ) - No issues with Live View and motion detection when power cable is not connected. Once power cable is connected everything stop working. Unable to live view and no recording into the CVR. 
Camera C (With CVR) - Connect it to a VMB4540 base station instead. No issues with Live view and motion detection when power cable is not connected. Once power cable is connected everything stop working. Unable to live view and no recording into the CVR. 
Camera A ( Resubscribe to CVR ) - No issues with Live View and motion detection when power cable is not connected. Once power cable is connected everything stop working. Unable to live view and no recording into the CVR.