Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

CAN'T CONNECT NEW BASE HUB

Reply
Discussion stats
  • 1 Reply
  • ‎2022-03-18 08:13 AM
  • 307 Views
  • 0 Likes
  • 2 In Conversation
willcoke5
Follower
Follower
‎2022-03-18 08:13 AM

New Unit won't connect via Computer or App on phone

Labels:
0 Likes
Reply
Message 1 of 2
307
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-03-18 09:32 AM

What is the led status on the base?  https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

 

Did you purchase this used (including open box) or new?

0 Likes
Reply
Message 2 of 2
298
Discussion stats
  • 1 Reply
  • ‎2022-03-18 08:13 AM
  • 308 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.