Arlo|Smart Home Security|Wireless HD Security Cameras

Both systems reset to default settings several times a day... Not capturing footage.

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BB117
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Initiate

not a very happy camper, both my systems reset to default settings several times a day.

they never capture footage of what they need to. and never work when i'm away from home!!!!!! when they are to be working and doing there job!!!!

very very frustrated at this point i'm not sure what to think

Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Hi BB117,

 

When you mention that your systems are resetting to default settings several days a week, have you tried to reboot your Base Station to see if that helps or try unplugging and replugging in to the outlet?

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