Blurry pro 2 camera (not base station)

[CindyLouWho]

Unplugging and plugging back in corrects it for a while.

[Dannybear]

Can you share a recording to view?

From the arlo library, tap the more dots then share, copy link and paste into your post.

[CindyLouWho]

https://my.arlo.com/hmsweb/users/library/share/link/26D191308C7DA45B_202208
I hope this worked!

[Dannybear]

Yes it works, you are not alone.

https://my.arlo.com/hmsweb/users/library/share/link/B2898CF6E07E05CC_202208

[StephenB]

---

@CindyLouWho wrote:
https://my.arlo.com/hmsweb/users/library/share/link/26D191308C7DA45B_202208
I hope this worked!

---

It did, but it has now expired (and I didn't have a chance to see it).  No need to reshare though, as I did see @Dannybear's

His blurry recording used Nightvision.  I am wondering if you seeing this issue only with Nightvision, or if it is also happening with the normal color video.

[Dannybear]

For me it happens in daytime and night time operation. If you don’t power cycle the camera it eventually fails to stream so you get motion but no recordings, live streaming is no longer possible.

[Dannybear]

@CindyLouWho 

Have you seen this still occurring?

My cameras have not shown the issue for a week or so, they usually do this every few days.

Maybe it got fixed???

[Dannybear]

Ok, back again so no fix.

 

https://my.arlo.com/hmsweb/users/library/share/link/CE58010C2FA19AF6_202209 

[Dannybear]

And back again today.

https://my.arlo.com/hmsweb/users/library/share/link/5B18944B68D5B231_202209 

[StephenB]

---

@Dannybear wrote:

And back again today.

https://my.arlo.com/hmsweb/users/library/share/link/5B18944B68D5B231_202209 

---

FWIW, this looks different to me from the earlier nightvision one.  This one looks like a corrupted bitstream (not necessarily due to network loss, it could be something going in the camera hardware or firmware).

[Dannybear]

@StephenB 

Thanks for your thoughts, tend to agree as this has been ongoing with all four of my pro2 cameras when plugged in since they were installed back in 2018.

[Dannybear]

Attached is the night vision recording for comparison.

https://my.arlo.com/hmsweb/users/library/share/link/1A1D5097A1C822C2_202209 

[StephenB]

---

@Dannybear wrote:

Attached is the night vision recording for comparison.

https://my.arlo.com/hmsweb/users/library/share/link/1A1D5097A1C822C2_202209 

---

thx, this does look similar to the one posted on 9/13.