Arlo|Smart Home Security|Wireless HD Security Cameras
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IOS Beta Package Detection App Crashing When Pressing The Feature

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cshaks
Initiate
Initiate

If anyone from Arlo is monitoring this forum, clicking on the Beta package detection switch in the ios app will immediately crash the app.

 

6 REPLIES 6
Dirtfisher
Star
Star

Same issue

darlingbud
Aspirant
Aspirant

Same.

ShayneS
Arlo Moderator
Arlo Moderator

Do you have the latest version of the Arlo Mobile App & IOS 12.3 installed? What devices & version of IOS are you running?

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

nbl999
Initiate
Initiate
NavahoJo
Aspirant
Aspirant

It would be nice if ARLO would send emails to theri customers letting them know there is an issue on THEIR end instead of people messing with their equipment to get the issue solved. I am not getting notifications of camera movement and if I do get notifiactions it is for movemet from 7 days ago!! I hope they fix the issue. I see they are trying to get more money from us users with the new ARLO Smart...........correct me if I am wrong but didn't this problem start from their latest Arlo Smart?? Thank you for your help and hope everyone has a safe and happy holiday!!

Discussion stats
  • 6 Replies
  • 1695 Views
  • 1 Like
  • 6 In Conversation