Battery is not Charging

[Waal]

I have Arlo Pro 2. it was working fine. however, there was a period of time that i haven't used "18 months". however, when i wanted to use it again and tried to charge it, it is not charging. the Camera will work only when it is connected to the wire, once i disconnect the wire, it will turn off. 

kindly note that i use Arlo wire. 

[StephenB]

Try this: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Waal]

all 3 cameras have the same issue

[StephenB]

Try this: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do