Arlo|Smart Home Security|Wireless HD Security Cameras

Base station requires updated but battery too low

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denuitct
Aspirant
Aspirant

Base station has the message:

"A firmware update is required for this camera but its battery levels are too low to proceed".

 

However, it's a base station, it does not have any battery. 

 

Clicking "Update" won't get the devices updated. This has been stuck for many days.

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jguerdat
Guru Guru
Guru

Have you tried turning the base off, wait for 10 seconds or so and then turn it back on? No guarantees...

denuitct
Aspirant
Aspirant

These are the things that I've tried:

  • Ensured the other camera batteries are full charged.
  • Restart the base station a few times.
  • Unplug the power and turn it back on a few times.

The problem still persists.

 

I gave up.

 

Today I checked again, it seems like the problem itself is gone, not sure why.

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