Base station not discoverable using 4G modem with LAN connection

[Zainnoer]

Dear All, Please help me as i have difficulties on connecting my base station as it never get discovered.

I currently using 4G Modem which have LAN connection on it, i even able to ping the base station from the modem and assign it an static IP but still not getting discovered.

Please help.

Thanks !

[StephenB]

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@Zainnoer wrote:

I currently using 4G Modem which have LAN connection on it, i even able to ping the base station from the modem and assign it an static IP but still not getting discovered.

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Try using a PC browser (my.arlo.com), instead of the app.