Badge Notifications Not Resetting AGAIN

[ShayneS]

Hi @Slschade

Is this occurring on an Android or Apple device?

[Slschade]

This is happening on my apple devices.  IPhone and iPad.

I can turn off all settings in the apple settings; however, that is a work around and does not show me how many times the camera triggered.

[ShayneS]

@Slschade

Which version of the Arlo app or using and Which version of iOS is on your devices?

[Slschade]

I have an Arlo Pro 3 and my IOS software version is the latest, version 13.6.1.

[ShayneS]

@Slschade

Which version of the Arlp app is on your phone?

[Slschade]

The version of Arlo on my iPad is 2.19.2

[ShayneS]

Does this issue still occur with the badge counter not resetting with the Arlo app version 2.20?

[Slschade]

I turned the badge numbers back on through IOS settings and the counter seems to be working now.  I will let you know if It changes.

Thank you for keeping me updated.

[ShayneS · Accepted solution]

Hello,

This issue with the badge counter not resetting should now be resolved. Please download the latest version of the Arlo Mobile App v2.20