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Arlo system was working but app requires me to upgrade to iOS 11. Running iOS 9.3.5.

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AdairR
Aspirant
Aspirant

Until recently my Arlo system was working but now every time I start up the Arlo app it tries to upgrade the app which requires iOS 11.

I run the app on my Apple iPad iOS 9.3.5 which cannot be upgraded any further. I don't have an iPhone and my only other device is a tower computer with Windows 10. Does this now mean that my Arlo investment is totally redundant or is there a way around this problem ?

 

ARLO Pro2 camera and Netgear base station

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jguerdat
Guru Guru
Guru

No, it's just that new OSes require certain changes that break apps. You can use both your tablet and computer using the https://my.arlo.com link. The tablet can use the mobile browser if it's set to use the desktop version of the site.

AdairR
Aspirant
Aspirant

Thank you for your advice. I believe that I got a step further but now the system is requesting that I sign up to a plan which I am reluctant to do so I am kind of in limbo !

michaelkenward
Sensei Sensei
Sensei

@AdairR wrote:

...now the system is requesting that I sign up to a plan

 


What message are you seeing? Is it just an invitation? Is it after you login?

 

https://my.arlo.com

 

You don't need a plan. You do need to login.

 

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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