Arlo pro recharging issue

[Matteo88]

Hi, i’ve got a problem recharging Both my 2 wireless camera arlo pro2.
I connect the wire to the camera and charges fast From 10 to 80%. Then it takes very long(4/5 hours) to arrive at 95% and freezes.
Battery does not arrive At 100%, even all night long connected to power adaptor 😞 and There is not any Blue light on the camera that tells me it’s fully recharged. I attach a photo after all night charging.
what i have to do??

[jguerdat]

It may be that you're not using the Arlo-supplied charger and cable. If you are, there may be a problem with one or both. Contact support using the link at the bottom here for any hardware problems.