Arlo pro 2 isn't recording motion

[Kp13]

I can live view but it doesnt motion detect or record anymore. I have restarted several times, removed battery. And rebooted. Nothing is working. It is useless right now.

[jguerdat]

Have you checked your active mode? The motion icon in the Cameras tab should be black, not gray.

[Kp13]

It shows black, I've turned it off and on, still wont record motion. I can only live view

[StephenB]

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@Kp13 wrote:
It shows black, I've turned it off and on, still wont record motion. I can only live view

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It doesn't sound like a connection issue (since Live view works).  You'll probably need to contact support.  https://www.arlo.com/en-us/support/contact.aspx