Arlo pro 2 app bug on wifi

[sottojox]

Hi

I have a problem similar of this user : https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Android-App-Bugs-with-Pro-2/m-p/1706988#M29873

Basically only on wifi (i try multiple mobile phone, different place and wifi, also to reinstall the app and install it on a new phone), when i click to see a camera all ok, soon i click the button STOP, everything go offline and i cannot access the camera anymore.

This happen only on wifi, any wifi, or devices.

I try with 3 android phone.

[ShayneS]

Hi @sottojox

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support