Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 2 app bug on wifi

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sottojox Follower
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Hi

I have a problem similar of this user : https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Android-App-Bugs-with-Pro-2/m-p/1706988#M29873

 

Basically only on wifi (i try multiple mobile phone, different place and wifi, also to reinstall the app and install it on a new phone), when i click to see a camera all ok, soon i click the button STOP, everything go offline and i cannot access the camera anymore.

 

This happen only on wifi, any wifi, or devices.

 

I try with 3 android phone.

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Hi @sottojox

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support