Arlo Pro2 Stops Detecting Motion Overnight or after only a few hours
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I have rebooted and re-synced these new Arlo Pro2 cameras and base station at least a dozen times. They worked fine last night after factory reset of base station and then syncing up two cameras within two feet of base station (using only battery power). No problem there. Synced up doorbell. No problem there. This morning, no motion detection (about 8 hours later). Getting ready to send these back. This seems similar to other's experiences as well. Have tried default and maximum sensitivity. Have tried different activity zones. Have tried camera sync with: (1) battery power, only (2) AC adapter, only (3) both battery and AC adapter. Device Info for Cameras says: Hardware H3, Firmware 1.125.13.0_31717
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @JJ_FLASH
Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support
-
Arlo Mobile App
571 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
979 -
Features
416 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,122 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,160