Arlo Pro2 Dual Charger only works intermittently. Neither side wants to charge?

[TonyEast04]

I have reported case #42460255 and case #42460315.  I bought the entire system for ~$800 at Costco with the base, dual charger and 5 cameras, however the dual charger when bought only seemed to charge on 1 side, which was fine, but now neither side wants to charge. Is this a common problem? Costco indicated they only carry the whole system not the individual chargers, do I need to return the whole system back to Costco?    

[jguerdat]

Yeah, the whole system has to be returned unless you can sweet-talk an employee to swap just the charger. Be sure to remove all devices from Settings, My Devices before doing so.

[Raampage]

My dual charger did the same thing.

They used to charge up to 100% and get a blue LED.

Then only one side.

Now neither side work.

Just get blinking yellow - and most of the time they are charge around 60-85%

[jguerdat]

Swap at the store or use the Contact Support link at the bottom here to use your warranty.