Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro base station will not connect to internet

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BamBamBigalo
Follower
Follower

I had a power outage and my internet got disconnected.  After reconnecting everything properly (ethernet cables first) my base station will not connect to internet.  The power light (far left) turns green.....the camera light (far right) turns amber......and there is no light on the internet connection (middle light).  Anyone have any suggestions?  

 

Thanks

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TomMac
Guru Guru
Guru

I would try and reboot the router and base in that order ( unplug your router and base, then plug in the router -wait a few mins then the base ) the base takes a few mins to fully reboot...

 

If the base has been off a while, your going to have to resync the cameras after the internet connects

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jguerdat
Guru Guru
Guru

The amber Camera LED means the base needs to be claimed. Use the Add Device button on the web or the + on the app to claim it again.

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