Arlo Pro Push Notification Is Sending Multiple Ding Sounds After Update

[Davb]

When motion is detected on one of my 6 cameras the push notification sends me 6 ding sounds vice 1 like it use too. Anyone know why?

[fedork]

I believe a few versions of the app back arlo android app would only show a single notification for any number of events that occured. Now it shows a separate notification for every event (and also there is a bug when it shows *multiple* noptifications for each). Result is that, if there was a period of high activity (someone moving in front of a camera for some period of time) I get DOZENS of notifications that flood notification bar. It is annoying and not useful. Please get this fixed!

[Denbo]

Hi, having the same issue and I set the notification sound to silent and no vibrate but it still dings. I have tried uninstalling and reinstalling the app with no luck. I also notice that the app has new features that allow for people, animal, vehicle detection but I only have one option which is people. I am getting too many notification now.

[Fooflighter]

With the latest update, it seems I am now getting 4 audible tones for each camera notification. This just started with the update on the 20th where it also introduced this Smart Arlo feature... I have turned off notification sounds in the main notification section of my S9+ as the app notification section doesn't work. I only have the notification set to vibrate now. Very annoying, thought I was losing my mind with all the audible alerts

[steve_t]

Same here on my S7 Edge

[JoeCymru]

Try this: Force stop the app. Clear cache. Clear data. Go to Cloud and Accounts.>Back up and restore>Switch off Automatic Restore under Google account. Uninstall app (from phone not Play Store). Reinstall. Switch back the Automatic Restore if you want.

One other thing: For a just-to-make-sure, I have a Samsung, so on the Back Up and Restore page, I go back between uninstall and reinstall by backing up and restroing my data on the Samsung Clound with the app gone. Then when I relaod the app from the Play Store I know it is clean and there are no overwrites.

[njfoses]

Same on my wifes S9.

[Fooflighter]

Tried that luminary... still same 4 audible alerts occurring

[Twoot]

Since the update it doesn't notify my android all the time and sc sometimes late... everything's has been messing up this past week. It used to work fine

[ShayneS]

@Davb,

Have you updated to the latest version of Arlo Mobile App? Have you rebooted your base station & tested again?

@Denbo,

What version of the Arlo Mobile App are you running?

[Ashleynickle]

I am having the same problem and it is very frustrating. My husband just says send it back and get blink. I hope they issue a fix soon, I would rather stick with Arlo but I need to know when the cameras are set off and right now I can only see that if I go to the app. I do not get the notification that it has been activated

[Wozzle69]

Mine too....just posted about some other issues since the update ! 

[Denbo]

I am using version 2.6.4_23200
Release date of 11/26/18

[pattymelt]

I'm recieving multiple push notifications again after the last update. What is the correct way to fix this issue? I fixed it before. But I'm missing something this time. A step by step guide would be nice. I'm up to 5 notifications per event. It is very annoying. I have a Galaxy Samsung S8.  I notice there are multiple answers. And everytime I do the steps wrong it adds another notification. 

Any help would be appreciated.

Thanks Pat

[ShayneS]

@Denbo,

What Device/Model/OS are you using?

[steve_t]

Is this with 2.6.4_23200? If so, that's disappointing to hear

[pattymelt]

Yes. 2.6.4_23200  Started with the last update (last week?)  Continuing with the update today. 

[Denbo]

Samsung note 8 smn950u
Android version 8.0.0

[Fooflighter]

Still waiting for others to chime in.., pun intended

[ShayneS]

@Denbo

Have you updated to the latest Arlo Mobile App 2.6.4 and tested this again?

[Denbo]

I have updated and using the latest version.

[ShayneS]

@Denbo

Is it possible to update your device to the latest android firmware 8.1 and test again.

[ShayneS]

What Device/Model/OS are you using?

[steve_t]

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@ShayneS wrote:

What Device/Model/OS are you using?

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I'm using a Samsung S7 Edge with Android 8.0

[pattymelt]

Samsung S8 - Android 8