Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro II battery will not charge in one camera

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DEAN9579
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Follower

I just purchased the ARLO PRO II and the battery would not keep charged in one of the cameras.  I took the battery back and they replaced it with a new one, and when I insert it into the camera to charge it, it does not charge at all.

I am not sure if I am doing this right, but please advise, thank you!

 

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JamesC
Community Manager
Community Manager

DEAN9579,

 

Are you using the charging adapter and cable that came with your Arlo system?

 

JamesC

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