Arlo Pro Camera time wrong after daylight savings time

[DefKon924]

After daylight savings time, my Arlo camera are off by 1 hour. I tried rebooting the base station and even totally powering it off, but it still did not fix the issue. I notice this seems to be an issue every year at both time changes, why hasn’t this issue been fixed yet???? I’m mean how hard can it be????

[StephenB]

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@DefKon924 wrote:
After daylight savings time, my Arlo camera are off by 1 hour. I tried rebooting the base station and even totally powering it off, but it still did not fix the issue. I notice this seems to be an issue every year at both time changes, why hasn’t this issue been fixed yet???? I’m mean how hard can it be????

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Where are you seeing the wrong time?  I just made a manual recording, and the time is correct.

Also, what time zone is the base configured to use?

[DefKon924]

My time zone is Eastern standard time. I have the time set to 11:59pm but Arlo is recognizing 10:59pm. This same for the morning schedule… I have it set to 6am but it actually shows 7am from the edit menu. Unfortunately I cannot share a screenshot because, like everything else with Arlo is doesn’t sallow you to attach “.jpeg” files.

[StephenB]

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@DefKon924 wrote:

 Arlo is doesn’t allow you to attach “.jpeg” files.

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Try renaming it to .jpg  Or convert it to png (which certainly works).

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@DefKon924 wrote:

I have the time set to 11:59pm but Arlo is recognizing 10:59pm. This same for the morning schedule… 

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Ok, so you are talking about the schedule not updating.

I think you just need to wait a while for it to catch up.

[DefKon924]

What do you mean by, “wait for it to catch up”? Shouldn’t this be automatic, like all other smart devices? 

[StephenB]

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@DefKon924 wrote:

What do you mean by, “wait for it to catch up”? 

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I mean wait.  It should switch over to the new times after a bit on its own. 

My own system is (I think) showing the correct times.  I don't use the schedule feature, so I might not be recalling the times I'd set it to.

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@DefKon924 wrote:

Shouldn’t this be automatic, like all other smart devices? 

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Recording times do switch over seamlessly.  I don't know why there is a lag on the schedule - but this has been reported before, and in past years it did change over after a short wait (no more than a day).

[DefKon924]

Got it, although frustrating….. Thanks for your help.