Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-12-24 12:42 PM
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JohnCArloPro2
Tutor
Tutor
‎2022-12-24 12:42 PM

I have deserted my Arlo Pro 2 base many times as other discussions have suggested and my base is still not being detected by HomeKit. Could I have the token to my base reset? I have noticed that has seemed to help others. Thank you. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-12-28 08:44 AM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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JohnCArloPro2
Tutor
Tutor
‎2023-01-04 06:05 PM

That worked. However, with the recent update, my HomeKit stopped working again. Could you reset my token again? Thanks. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2023-01-05 03:34 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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