Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro 2 won’t record

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janesryd
Aspirant
Aspirant
For a few months now one of my Arlo 2 cameras has stopped recording. I have 5 cameras on my system but just one is having this issue. All are on latest firmware and wired power. The camera is online, and I can go live no problem but it doesn’t detect or record. Settings are the same as my other cameras and it worked fine for the first 6 months. The only way I can get it working again is to pull power and reconnect it. Then it will work again for a week or two before it repeats the same issue.
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @janesryd

 

  Have you tried contacting customer support regarding your camera not detecting motion? I have attached the link here for you - Arlo Tech Support

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