Arlo Pro 2 system -Major Iphone 8 log in problems with Arlo app

[JohnA517]

Have to delete Arlo app and reinstall every day due to screen is always frozen,

can't login, doesn't reconize thumb print, etc.

Major bummer and hassle

any ideas

Please email me at johncurtis@mchsi.com

Thanks

[JessicaP]

Hey @JohnA517,

What iOS version are you running on your iPhone? Could you provide any screenshots that show you are having troubles logging on? 

[JohnA517]

Windows 10
Screen shots would only show what I’m experiencing
Nothing/frozen screen

[jguerdat]

First you say iPhone and now W10. You need to be specific.