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One of my Arlo Pro 2s stopped detecting motion and doesn't automatically switch out of night mode when I manually view the feed during the daytime. Does anyone know what may be causing these issues? Have had it for a few years now with no issues.
Firmware: 1.070.52.1_35_1bdb65f
Hardware: H6
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Troubleshooting
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You can try a camera reset by removing the battery from the camera for 10sec.
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@ricecookinazn Are you still experiencing this behaviour?
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I've tried that before with no luck.
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@ShayneS Yeah, still experiencing this behavior.
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@ShayneS stays on night mode over the web portal too.
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@ShayneS I’ve already tried removing and reinstalling the device. No luck with that either.
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Thank you for all the information, I have provided this to the appropriate team and they should be reaching out to you as soon as possible.