Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 sending non-stop false alerts at night. Tried taking battery out.

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bubblesq
Aspirant
Aspirant

This week, one of my Arlo Pro2 camera starts sending non-stop false alerts at night. I've tried the following:

  1. Took out the battery and insert with a different brand-new battery
  2. Placed this camera side by side with other Arlo Pro 2 which has the same firmware and configuration (basically all settings are the same, including motion sensitivity). The other camera worked perfectly fine and didn't send any false alarm.

My camera version is H14 with 1.092.0.27_50_990, my base station is VMB4000r3 with 1.16.3.3_3572_b349f52

 

Any ideas on why this happened and how can I fix it before I give up? 

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jguerdat
Guru Guru
Guru

If you've checked your modes and rules to veiry that the settings haven't changed for that camera, remove and resync it.

bubblesq
Aspirant
Aspirant
I did what you suggested but it didn't fix the issue.
jguerdat
Guru Guru
Guru

What mode are you using - Armed or a custom mode? Try creating a new custom mode with appropriate settings for all cameras and see if that works.

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