Arlo Pro 2 recording not showing in library

[trains66]

Had to do a factory reset on my Arlo Pro 2 base. Added cameras etc but now I get notifications in the Ios app but nothing shows in the library. All recordings show in the library using web access. If I go to the device in the app and hit the number for recordings the recording will flash in the library and then disappear.  Also am I supposed to have a recording option in the IOS app when activating the live option?

[Dannybear · Accepted solution]

Assuming you are using the account administrator credentials.
Had you updated the arlo iOS app on the mobile device?
Try reinstalling the app again.

[trains66]

Thank You! Reloading the app did it. Did not think to do that because I had reloaded twice before, but I think that was before the base reset.