Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 not being recognized and failed to connect

Reply
Discussion stats
  • 3 Replies
  • 2007 Views
  • 1 Like
  • 2 In Conversation
searchers
Tutor
Tutor

One week ago, all my 5 outdoor cameras stopped working. Three have batteries (fully charged), and two are powered by wire plus battery. I clicked "remove device" for one of my cameras, then resynced it by the base. My system will not recognize the camera anymore. I clicked "add devise", but the camera is still not recognized.

All of my cameras are not working, even on live view.

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

It may be that the fastest thing to try is to reset the system. Remove everything from Settings, My Devices. Use the Add Device button (web) or + (app) to claim the base. Sync the cameras. Update firmware as you go if prompted.

View solution in original post

3 REPLIES 3
searchers
Tutor
Tutor

Continuing my problem with all 5 cameras not working for the past week, when I click "Live View" on any camera, I get a"Failed to Connect" message on the screen after 10 seconds.

jguerdat
Guru Guru
Guru

It may be that the fastest thing to try is to reset the system. Remove everything from Settings, My Devices. Use the Add Device button (web) or + (app) to claim the base. Sync the cameras. Update firmware as you go if prompted.

jguerdat
Guru Guru
Guru

What have you tried? Details.

Discussion stats
  • 3 Replies
  • 2008 Views
  • 1 Like
  • 2 In Conversation