Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 library playback does not rotate in iPhone 12

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lambolm002
Aspirant
Aspirant

Previously worked fine on the same iPhone. Just noticed that today the screen in the library playback is missing functionality to rotate to full screen horizontally.

 

My Arlo app is up to date 3.8 (3443) and was released on 10/17/22. I have also tried exiting and restarting the app.

 

Any suggestions?

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lambolm002
Aspirant
Aspirant

Yep I checked that portrait lock wasn't on.

 

So I updated my IOS to 16.1 and the problem is fixed.

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StephenB
Guru Guru
Guru

@lambolm002 wrote:

Previously worked fine on the same iPhone. Just noticed that today the screen in the library playback is missing functionality to rotate to full screen horizontally.

 


FWIW, the video rotates on my iPhone 12 mini.  Do other apps rotate?  If not, double-check that portrait lock wasn't accidentally set on the control center screen.

 

 

lambolm002
Aspirant
Aspirant

Yep I checked that portrait lock wasn't on.

 

So I updated my IOS to 16.1 and the problem is fixed.

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