Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 having IR light issues. Makes audible "click" and shuts off leaving recording/live dark.

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Mike_Baug
Aspirant
Aspirant

One of my 5 cams is having IR light issues. At night, if I go to live view, or a recording, the cam emits an audible “click” and the IR light shuts off leaving the recording or live picture very dark. Just this one camera. Any ideas or thoughts? Thanks.

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Mike_Baug
Aspirant
Aspirant
Thank you. Upon my last battery charge, I must have repositioned the cam. I found that the lights on each side of my garage door were the culprits. Slightly tilted the cam lower and solved the issue.

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Dannybear
Master
Master
Sounds like the camera is switching to daylight viewing when the infrared is activated.
Do you have a reflective surface in the cameras view like sidewalls.
Easiest way would be to swap with another camera position and see if the condition follows the camera.
Mike_Baug
Aspirant
Aspirant
Thank you. Upon my last battery charge, I must have repositioned the cam. I found that the lights on each side of my garage door were the culprits. Slightly tilted the cam lower and solved the issue.
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