- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can anyone tell me where I can buy a QC 2 or 3 charger and cable for a arlo pro 2 camera? I have read all the posts on the community about chargers andhave bought several chargers claiming to be QC 3 but they will not charge my camera. I can charge the camera with a cable and charger that came with another camera I purchased, but need another charger.
I am not after generic advice like go to Jaycar or read the arlo community articles. I have already done that. I need a specific brand and model of charger that is proven to work.
Thanking all in anticipation.
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@jguerdat wrote:
Any phone charger that supports both 5V as well as 9V outputs should work. Basically any phone charger should work although I suppose some newer ones may have modes that aren't backwards compatible.
@grahamam107: Many newer chargers are standard USB-C chargers, and only use USB power delivery. This is NOT the same as Quick Charge (even though USB power delivery can also negotiate 9 volts). And of course Apple chargers don't support Quick Charge, since it is a proprietary QualComm protocol.
The way to tell if a charger supports Quick Charge is to look for a lightning bolt on the charging port.
Quick Charge 5 is backward compatible with all previous versions, so no need to look specifically for QC 2 or QC 3..
Another option is to purchase a standalone battery charger like the VMA44000C
There are much cheaper third-party ones out there if you look on Amazon. Arlo doesn't recommend them, but it could be worth the gamble. If you go with a third party one, make sure it says it is compatible with the Pro 2 - chargers designed for Pro 3/Pro 4/Pro 5/Ultra won't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Any phone charger that supports both 5V as well as 9V outputs should work. Basically any phone charger should work although I suppose some newer ones may have modes that aren't backwards compatible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@jguerdat wrote:
Any phone charger that supports both 5V as well as 9V outputs should work. Basically any phone charger should work although I suppose some newer ones may have modes that aren't backwards compatible.
@grahamam107: Many newer chargers are standard USB-C chargers, and only use USB power delivery. This is NOT the same as Quick Charge (even though USB power delivery can also negotiate 9 volts). And of course Apple chargers don't support Quick Charge, since it is a proprietary QualComm protocol.
The way to tell if a charger supports Quick Charge is to look for a lightning bolt on the charging port.
Quick Charge 5 is backward compatible with all previous versions, so no need to look specifically for QC 2 or QC 3..
Another option is to purchase a standalone battery charger like the VMA44000C
There are much cheaper third-party ones out there if you look on Amazon. Arlo doesn't recommend them, but it could be worth the gamble. If you go with a third party one, make sure it says it is compatible with the Pro 2 - chargers designed for Pro 3/Pro 4/Pro 5/Ultra won't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The first QC3 charger I bought did not work. I purchased a second one and it works. Thanks for encouraging me to persist.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don't believe this is good advice. I have tried other non QC 5/9/12 volt chargers and they do not work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@grahamam107 wrote:
I don't believe this is good advice.
As I said above, there are USB chargers that deliver 9 volts but which do not support QuickCharge. So @jguerdat's reply above isn't correct.
If you are referring to my comment that QC 5 is backwards compatible: that information comes from Qualcomm.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well, incomplete. I didn't realize there are non-QC chargers with >5v outputs although that seems reasonable.
-
Arlo Mobile App
556 -
Arlo Pro 2
11 -
Arlo Smart
163 -
Before You Buy
967 -
Features
402 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,113 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,090