Arlo Pro 2 cameras connected to two hubs

[James7777]

So it seems my Arlo Pro 2 cameras has been hacked, and is connected to another hub base in my neighborhood . I don't have full control of my cameras. For example, they keep turning the "recording off". Is there any way for me to un-sync my camera from the unknown hub station?

[michaelkenward]

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@James7777 wrote:
So it seems my Arlo Pro 2 cameras has been hacked, and is connected to another hub base in my neighborhood .

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Not possible unless they have had some Huawei engineers on the case.

I would look for other reasons for the behaviour you see.

[TomMac]

As above, if you "see" the cameras on your base, they are NOT sync'ed to another even if you have strange issues.

Cams can only sync to ONE base at a time

You can always try and use Remove Device on you base and then resync if there are strange issues as it will rebuild the default modes.

[James7777]

I have removed all the cameras from the hub & re-sync, but it still won't record to the cloud. Will only allowed to record manually to the USB. After reading a few posts on the community, some people say it can be sync to another hub, while others says it can't. Just wondering isit worth keeping it.

[michaelkenward]

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@James7777 wrote:
After reading a few posts on the community, some people say it can be sync to another hub, while others says it can't.

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It would be interesting to see those messages saying that you can sync a camera to two hubs at the same time.

You can certainly sync a camera to another hub, but not if it is already tied to an existing hub.

This is a classic mistake that turns up here from time to time. Someone tries to add a camera to a hub without first detaching it from the first hub. It won't work.

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@James7777 wrote:
I have removed all the cameras from the hub & re-sync, but it still won't record to the cloud.

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If the camera shows a connection to your hub, it is not also connected to another hub.

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@James7777 wrote:
...it still won't record to the cloud. Will only allowed to record manually to the USB.

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That has nothing to do with a connection to another hub.  You might find it more profitable to troubleshoot that rather than worry about a second hub somewhere.