Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 camera will not show in app. Camera flashes blue light and syncs successfully though.

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MoJoby Follower
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I have 3 cameras. When I first purchased, all three cameras synced up and worked perfectly. About a month into use they all stopped working. I could see the cameras in the app but they wouldn't show live or recorded video. I was able to simply get 2 cameras working but the third won't show in the app anymore. 

 

I have gone through the "add a device" set up many times and the camera flashes the blue light indicating it is syncing up to base station successfully. However, I can never see the camera in the app or online. 

 

Suggestions?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru jguerdat Guru
Guru

Try rebooting the phone and reinstalling the app. ALso try a computer web browser. Does the camera appear in Settings, My Devices?

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