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I have the Arlo Pro 2 system that I purchased about a year ago. I have 3 cameras connected to the base and I noticed that in the past month I’ve had issues with the cameras recording function. For personal reasons I need to manually record on all 3 cameras for about 5-6 minutes (this is 4 times a week). So I go into the Arlo app on my iPhone and press live view on the 3 cameras and then press record. However, one of the cameras will stop recording after a few seconds, sometimes a minute or two while the others are fine. It’s no specific camera, meaning it’s never the same camera that stops recording. I reset everything back to factory settings and installed it again but the issues still persists. I’m so confused? Help!!!
I have migrated all my wifi devices over to the 5Ghz wifi band to free up the 2.4Ghz wifi band for just the arlo cameras. You could also try reducing the camera’s power management settings to lower the bandwidth required on the 2.4Ghz wifi band.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.