Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro 2 camera stopped providing live feed while other 3 works fine. Tried removing battery.

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Michaelski
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Aspirant

I have 4 cameras and a base station. One camera stopped providing live feed, still sends clip when motion detected. Other 3 work just fine. Tried removing battery (it’s fully charged) and restart. Also disconnected it from base and added it back. No luck. Any other ideas? My app is on my i7.

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Michaelski
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It was the app. Worked fine on the desktop. Uninstalled then reinstalled the app, everything good. Thanks for the help!

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TomMac
Guru Guru
Guru

Have you power rebooted the base ( power off - on ) ?

 

Also try and test via the web access (  https://my.arlo.com  ) to see if it's the app or system

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Michaelski
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Aspirant
I did reboot the base but that didn’t work either. But since the other cameras are working, didn’t really think it was a ‘base’ issue.
Michaelski
Aspirant
Aspirant
It was the app. Worked fine on the desktop. Uninstalled then reinstalled the app, everything good. Thanks for the help!
Discussion stats
  • 3 Replies
  • 1509 Views
  • 0 Likes
  • 2 In Conversation