Pro 2 won’t go live

[Michaelski]

I have 4 cameras and a base station. One camera stopped providing live feed, still sends clip when motion detected. Other 3 work just fine. Tried removing battery (it’s fully charged) and restart. Also disconnected it from base and added it back. No luck. Any other ideas? My app is on my i7.

[TomMac]

Have you power rebooted the base ( power off - on ) ?

Also try and test via the web access (  https://my.arlo.com  ) to see if it's the app or system

[Michaelski]

I did reboot the base but that didn’t work either. But since the other cameras are working, didn’t really think it was a ‘base’ issue.

[Michaelski · Accepted solution]

It was the app. Worked fine on the desktop. Uninstalled then reinstalled the app, everything good. Thanks for the help!